Polycom RPRM Phone Provisioning Demo with Skype for Business

I have been testing Polycom’s Real Presence Resource Manager, RPRM for short phone provisioning solution for the last few days. I thought I would share with you a demo of the experience. Historically, if you wanted to provision VVX phones for your Skype for Business voice deployment you had 2 choices; use Polycom’s ftp provisioning […]

Secure Your Meetings Now–No More Excuses!

In Skype for Business you can choose from two meeting creation types, secure or dedicated meeting space. During my time on deployments I always recommend and try to steer customers down the secure route as it avoids a multitude of situations around conference bleeding. Imagine having a conversation with management discussing an employee’s future, and […]

Skype for Business–Can Your Conferencing Servers Cope with Anywhere365?

For the last 6 months I have been delivering a number of global contact centers based on Skype for Business and Anywhere365. The journey has been long and at some points painful, but we have got there and everyone is happy! Along the journey I have learnt a lot, cried a lot and laughed a […]

Skype for Business–Tabbed Conversations – Undo Always Close all Tabs

If you use tabbed conversations in your Skype client you have the option to close current tab, or to close the tab group   You will probably choose one or the other depending on whether you are leaving for the day or just want to close out one conversation. But you have the option to […]

No Ringback Heard by Caller – Skype for Business & Audiocodes

This problem presented itself at one of my customers a couple of weeks ago. I thought it was an interesting case that I should share this incase you find yourself in a similar situation. The problem started withe an e-mail to me from a current client saying “Please can you help? When someone calls our […]

Skype for Business Top Tip – Making Life Easy with(out) ADSI Edit

Have you ever been in that situation where you need to make a change to an AD attribute of a Lync / Skype for Business contact object, or RGS object, or any object other than a standard user? Consider the scenario where you want to hide Application Contacts from the user’s address book. These contacts […]

Skype for Business DDI Number Management using SharePoint Online [BETA]

This year I set myself a little project to see if I could use some of the tools and platforms provided in Office 365 to create something mildly useful. I wanted to start with something basic and achievable without having to spend months and months of trial and error experiments and thought that Phone Number […]