Microsoft Teams is nothing new and Skype for Business or is it Skype? Understanding the message

At first glance you may be thinking that this post is going to be a scathing review of Microsoft technology. Well sadly for you, its not. The title is simply to grab your attention and at least make you read up to about here…. right?!? In all seriousness, this is a contentious topic of which… Read More

Skype for Business – Is CloudPBX Enterprise Voice?

With Microsoft’s latest announcement that they are bringing PSTN voice calling to the Office 365 public cloud offering and released tech preview trials in the USA recently has left the industry in a flurry of excitement, rumour and ponder. Partners are hurriedly preparing presentations, marketing material and sales pitches. Customers are beginning to plant the… Read More

Connecting Sonus SBC 1000 to Exchange Online UM

In my latest venture, I have been tasked with connecting a customer’s Cisco CUCM deployment with Exchange Online UM provided by Office 365. In order to achieve this, and because Office 365 does not support direct SIP trunks between itself and CUCM, we had to deploy a Session Border Controller (SBC) in the middle. The… Read More