Plan to Move Your Skype for Business Workload to Microsoft Teams

Now that Ignite is coming to an end and all the hearsay has turned into fact, I wanted to gather my thoughts and formulate an opinion and recommendation on the impacts of what’s been announced. Microsoft’s announcement to concentrate on Microsoft Teams as the cloud offering as the unified communications platform going forward has been […]

Polycom RPRM Phone Provisioning Demo with Skype for Business

I have been testing Polycom’s Real Presence Resource Manager, RPRM for short phone provisioning solution for the last few days. I thought I would share with you a demo of the experience. Historically, if you wanted to provision VVX phones for your Skype for Business voice deployment you had 2 choices; use Polycom’s ftp provisioning […]

Secure Your Meetings Now–No More Excuses!

In Skype for Business you can choose from two meeting creation types, secure or dedicated meeting space. During my time on deployments I always recommend and try to steer customers down the secure route as it avoids a multitude of situations around conference bleeding. Imagine having a conversation with management discussing an employee’s future, and […]

Skype Broadcast Meetings–Now Allows External Team Members to Join

Skype Broadcast Meetings seems to have had a quiet update recently. This may be already common knowledge, but I have only just discovered it. Historically we couldn’t add external team members to a broadcast meeting. By this I mean being able to delegate the presenter / producer role function to users from SIP domains not […]

Skype for Business Online CloudPBX–Calling Plans and Consumption Billing Explained

I must admit, I thought this topic was well understood, but it seems I am having the same conversations over and over, so possibly worth a blog post. First up if anyone has done this already, I apologise, I did Bingle first, and your page did not show on Page 1, I didn’t check page […]

Skype for Business–Can Your Conferencing Servers Cope with Anywhere365?

For the last 6 months I have been delivering a number of global contact centers based on Skype for Business and Anywhere365. The journey has been long and at some points painful, but we have got there and everyone is happy! Along the journey I have learnt a lot, cried a lot and laughed a […]

Skype for Business–Tabbed Conversations – Undo Always Close all Tabs

If you use tabbed conversations in your Skype client you have the option to close current tab, or to close the tab group   You will probably choose one or the other depending on whether you are leaving for the day or just want to close out one conversation. But you have the option to […]

No Ringback Heard by Caller – Skype for Business & Audiocodes

This problem presented itself at one of my customers a couple of weeks ago. I thought it was an interesting case that I should share this incase you find yourself in a similar situation. The problem started withe an e-mail to me from a current client saying “Please can you help? When someone calls our […]